This phone has worked well for 11 months until a few days ago.
It now shuts down using several apps.
It does this even in Safe mode.
A mobile phone has to work longer than a year to be of any value.
The Amazon returns window lasted only 1 month.
I have returned the phone to factory settings and have the same problem.
Before reset, I cloned it to my old Honor Lite 10. Everything works fine.
I have spent hours setting passwords, accounts, security etc.
UPDATE: I requested a refund/repair from Technolec and was told the returns window had expired.
I requested a refund through my VISA card but was told that, since Amazon made the payment, they were not liable.
So the 1 month returns window is a great scam. Unless you are prepared to take the seller to court, you have no redress.
I shall be reconsidering my purchases through Amazon.
In the meantime, I will send a weekly email to Technolec, reminding them of there legal oblications under UK consumer law.
Buyer beware.
UPDATE
I have sent them another email but nor reply.
I rang them but no reply.
UPDATE
I have contacted my VISA card provider again, as a barrister friend has challenged the bank's view that they are not liable. Amazon UK are clearly the seller.
UPDATE
In the interim, I have tried to get a postal repair but found that the warranty expired 6 months before I bought it. So Amazon are selling phones that are out of warranty.
| Brand | HONOR |
|---|---|
| Manufacturer | HONOR |
| Model number | 51093FMW |
| Modellnamn | 10 Lite |
| Model Year | 2018 |
| Part number | 51093FMW |
| RAM | 3 GB |
| Memory Storage Capacity | 64 GB |
| Flash Memory Installed Size | 64 Okänd modifierare |
| Maximum Memory Supported | 512 GB |
| Digital Storage Capacity | 64 GB |
| OS | Android |
| Processor Brand | Hi-Silicon |
| Processor Count | 4 |
| Ink or Toner Compatible Devices | MicroSD (TransFlash) |
| Number Of Items | 1 |
| Standing screen display size | 6,21 tum |
| Image Aspect Ratio | 19.5:9 |
| Display resolution | 2340 x 1080 Pixel |
| Batteries Included | true |
| Batteries Required | true |
| Battery Cell Composition | Litiumjon |
| Wireless Standard | 802.11n, 802.11b, 802.11g |
| Cellular Technology | 4G |
| Connectivity technologies | Bluetooth, 4G, Mikro-USB, Ja |
| Device interface - primary | Pekskärm |
| Has Auto Focus | true |
| Supports Bluetooth Technology | true |
